TERMS & CONDITIONS
Country of Domicile
This site is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law. Products for sale on this website are available to customers within the territory of South Africa only.
shall take all reasonable steps to protect the personal information of users. Users agree that BURO
may, from time to time, communicate with them.
Cancellation of orders
The cancellation of confirmed orders should be discussed with, and agreement obtained in writing from a director of BURO
reserves the right to accept or reject any such order cancellation request at its discretion. Confirmed orders will be subject to a minimum cancellation fee of 10% of the total order plus any incurred shipping or handling charges. Please note: Custom spec Apple Mac orders cannot be cancelled.
Refunds and returns
Please notify BURO
within three working days if the goods you receive are faulty, incorrect or unsatisfactory and BURO
may, at its discretion, exchange or refund your purchase. Goods will only be accepted for exchange, return or refund in their original un-opened packaging. BURO
does not permit the return of or offer refunds for the following products: Products that are custom configured to your specifications; Opened computers; Opened printers; Opened memory; Opened software.
Products sold through this web site are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products.
Apple Branded Products
If you discover what you believe is a product defect for any Apple-branded product, please contact BURO
or visit any Apple Authorised Reseller. Such a defect, if any, is covered under the terms of your product’s warranty. Please refer to the warranty information and other supporting documentation that came with your product.
Non-Apple Branded/Third-Party Products
If you discover what you believe is a product defect for any third-party product, please contact BURO
or the manufacturer or their agents directly for information regarding the manufacturer’s warranty.
Please check that all goods are in full working order upon receipt. Hardware products sold through the physical or online store are serviced and supported exclusively by their manufacturers in accordance with the terms and conditions packaged with the products. The respective manufacturers’ limited warranties therefore apply. For Apple specific orders, full details of the Apple warranty cover can be viewed on the Apple web site at www.apple.com/legal/warranty.
There are no guarantees or warranties from either the manufacturer or BURO
for any software product supplied.
This web site is supplied on an “as is” basis and has not been compiled or supplied to meet the user’s individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with BURO
that the service and products available from and through this web site will meet the user’s individual requirements and be compatible with the user’s hardware and/or software.
Pricing, Errors and Omissions Excepted
, nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or the services or content provided from and through this web site. BURO
makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this web site are free from errors or omissions or that the service will be 100% uninterrupted and error free. Whilst every effort is made to ensure the accuracy of information contained in the online store and of all invoices, discrepancies can arise due to model changes and stock availability. BURO
cannot be held liable for items supplied that are not to the specification described. Prices are also subject to change due to fluctuating exchange rates. All prices include VAT
When a user visits the physical BURO
store, the BURO
.biz website or sends e-mails to BURO
, that user consents to receiving communications from BURO
electronically and agrees that all agreements, notices, disclosures and other communications sent by BURO
satisfies any legal requirements, including but not limited, to the requirement that such communications should be “in writing”.
This website is run by Buro Stores (Pty) Ltd, based in South Africa with registration number 2012/162020/07. Our contact number is +27 21 809 6460 or you can email us here
. Our physical store is located at Shop 14C, De Wet Centre, 3 Bird Street, Stellenbosch, 7600, South Africa and our head office at 141/143 Dorp Street, Stellenbosch, 7600, South Africa.